SUMMARY OF EXPERIENCE
Award winning Information Technology Professional
20 years of experience in Project Management, Program Management, and Global Service Delivery. Results-oriented leader with expertise in managing multi million-dollar end-to-end projects in a wide range of technologies for large corporations across industries like Banking (RBC, TD Bank, Wells Fargo), Telecom (Rogers, Bell, Telkom South Africa, MTN), IT Consulting (Cisco, Nortel, Cabletron), Oil & Gas (Suncor, Saudi Aramco), Insurance (Manulife), and Healthcare Providers (Kaiser Permanente).
Led a customer-paid software certification, validation, and hardening lab program at Cisco to plan minor and major software release roll-outs resulting in five nines availability (99.999% Uptime) for six consecutive years.
Led a team of System Engineers in San Jose for Cisco’s key strategic accounts (Adobe, Applied Materials, Autodesk, Flextronics, Honeywell, Intel, NetApp, Oracle, Symantec, and VMware) delivering 118% revenue growth.
Proven ability to function in entrepreneurial and ambiguous environments, lead multiple and complex projects, and manage large cross-functional teams in challenging programs. Superior interpersonal and presentation skills to gain trust, build long-term relationships, motivate teams and obtain buy-in from technical and business stakeholders in fast-paced environments.
SAMPLE OF PROJECTS
Led a global team to deploy hundreds of sensors and a cloud-based data processing and reporting solution for a major research organization to monitor light, moisture, and air quality in green houses.
Led all facets of project management for Cisco SD-WAN cloud-based solutions for a global Canadian retailer to reduce OPEX and increase network availability.
Led Cisco ACI data-center proof of concept deployment for one of the largest healthcare service provider in USA covering multiple sites.
Led a team of project managers and engineers to deploy LTE network for a tier one Canadian wireless service provider.
Led a team of project managers and engineers to role out thousands of IP phones for a major Canadian bank.
Led a multimillion-dollar operational support project for a fortune 100 financial services company in US
that included migration of operating system and migration of firewall rules from legacy platform to Cisco firewalls.
Led a multi-million-dollar project for Tier 1 Wireless Operator in US to deploy and migrate AAA (authentication, authorization, and accounting) services for access and billing of mobile subscribers.
Led a multimillion-dollar operational support project for a Tier 1 Cable Internet and Video Services Company in Canada that included migration of Cisco security application for administration/management of users for cable video and internet services. In addition to this a RADIUS solution was deployed for remote users access to network infrastructure for authorization and authentication.
SUMMARY OF SKILLS
Leading the evolution and maturation of the PMO ensuring compliance with standards and best practices
Project Management of large-scale on-prem platforms and IaC, IaaS, and SaaS based solutions
Driving selection and adoption of tools like Visual Studio, Puppet, Chef, Ansible, Jenkins, Terraform, SaltSlack, Selenium, Katalon Studio, Octopus, Jira, Confluence, Travis, VersionOne and Okta
Leading Sprint Planning, Daily Stand-up, Iteration Review, and Retrospective meetings
Driving Backlog/Pipeline review meeting to ensure stories are prioritized for each sprint utilizing story points based on Fibonacci Sequence method.
Driving Continuous Integration/Continuous Delivery to ensure timely delivery of software
Planning/Management of Minor and Major software release migrations
Experienced in SDLC and DevOps/Agile Environment
Collaboration with sales, engineering, and delivery in a highly matrix global organization
LARGE SCALE Software DEPLOYMENTS
WebEx: Cisco Cloud based audio and video conferencing platform
Meeting Place: On-Prem Cisco audio and video conferencing platform
IOS: Networking operating systems for Cisco routers and switches
IOS-XE: Network operating system for low end Cisco routers and switches
IOS-XR: Network operating system for high end career class Cisco routers and switches
IOS-DOCSIS: Network operating system for Cisco cable modem network
NX-OS: Network operating system for Cisco SAN (storage-area-network) switches
NX-OS for UCS: Operating system for Cisco blade-servers network
STAR-OS: Operating system for Cisco cellular network switches
ASA: Operating system for Cisco VPN and Firewall
PIX: Operating system for Cisco firewall
Unified Communications Manager: Cisco software for phone call switching and routing
Unified Contact Center: Cisco software for multi-channel contact center
IP Phone: Phone app and operating system for Cisco hardware phones
SD-WAN: Cisco software-defined wide-area-network elements for SaaS
Education & Professional development
ivey business school, western university
Masters of Business Administration
certifications & trainings
Applied Scrum for Project Management Certification
Driving Speed Through Agile Planning Certification
Portfolio Management, Governance and the PMO Certification
DevOps Practices and Principles Certification
ITIL Foundation Certification
Information Security Management Certification
PMI (Project Management Institute) Membership #504144
Six Sigma Green Belt Training
Lean Operational Excellence Training
ITIL Service Delivery and Support Management Training
Top 2% Leader of the Year
Innovate to Accelerate Award of the Year Systems Engineering Manager of the Year Award Outstanding Contributor of the Year
Services Support Manager of the Year
Phone: 416 500 8219
Address: Burlington, ON